Terms of Service

Effective Date: July 8, 2026

Welcome to Fourluck!

This website is owned and operated by the legal entity behind the Fourluck brand (collectively referred to as “Fourluck,” “we,” “us,” or “our”). Fourluck operates an official online retail platform where customers can purchase outdoor cushions and related accessories directly from the Fourluck brand.

These Terms of Service (“Terms”) govern your access to and use of the official Fourluck website (the “Site”), including all content, features, products, and services available through the Site.

By accessing, browsing, creating an account, placing an order, or using any services provided through the Site, you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy.

If you do not agree with these Terms in their entirety, you may not access or use this Site or purchase products from us.

This Site and all sales services are available only to customers located within the United States. We do not provide international shipping, overseas delivery, or cross-border transactions.

1. Brand & Product Information

This Site serves as the official online retail channel for the Fourluck brand.

All products sold through this Site include outdoor cushions and matching accessories (collectively referred to as the “Products”).

Fourluck reserves the right to update or modify product designs, dimensions, colors, materials, features, and descriptions at any time due to product improvements, inventory updates, or business needs without prior notice.

All product descriptions, images, videos, specifications, and other information displayed on the Site are provided for reference purposes only.

Due to differences in photography lighting, display settings, device screens, fabric characteristics, and manufacturing processes, slight variations in color, texture, pattern, and measurements may occur.

These minor variations are considered normal characteristics of fabric products and do not constitute product defects or misleading product information.

2. Eligibility to Use and Purchase

You must be at least 18 years old or have reached the legal age of majority in your state of residence to use this Site and place orders.

If you are under the legal age of majority, you may only access this Site or purchase Products with the supervision and express permission of a parent or legal guardian, who will be responsible for your activities and transactions.

You agree that all information provided during browsing, account registration, checkout, and payment is accurate, complete, and truthful.

If we reasonably determine that information provided by you is inaccurate, fraudulent, incomplete, or that you have violated these Terms, we reserve the right to cancel orders, restrict access, or suspend services.

3. Order & Payment Terms

3.1 Order Confirmation

After you submit an order and complete payment, we will send an order confirmation email to the email address provided during checkout.

A purchase agreement between you and Fourluck will become effective only after:
  • We send an order confirmation;
  • Your payment has been successfully processed; and
  • Your order passes our internal review process.

Fourluck reserves the right to refuse or cancel any order due to circumstances including, but not limited to:
  • Incorrect pricing information
  • Inventory shortages
  • Suspected fraudulent transactions
  • Unusual purchasing activity
  • Violations of these Terms

3.2 Payment Methods & Taxes

We accept the payment methods available during checkout.

All prices displayed on the Site are listed in U.S. Dollars (USD).

Unless otherwise stated, product prices do not include shipping charges or applicable sales taxes.

You are responsible for applicable federal, state, and local taxes related to your purchase.

Fourluck will collect and remit sales tax where required by applicable state laws.

If you qualify for tax exemption, you must provide valid tax exemption documentation for verification.

3.3 Price Changes

Fourluck reserves the right to modify product prices, shipping fees, promotional offers, and discount policies at any time without prior notice.

The final amount charged will be the total amount displayed at checkout when your order is submitted.

4. Shipping & Delivery Policy

Shipping Coverage

We currently ship only to valid physical addresses within the United States.

We do not provide international shipping or cross-border delivery.

After your order is confirmed and payment is verified, we will process and ship your order according to the estimated processing time provided on the product page.

Delivery times may vary depending on:
  • Carrier performance
  • Shipping destination
  • Weather conditions
  • Holidays
  • Events beyond our reasonable control

While we make every effort to ship orders promptly, we cannot guarantee a specific delivery date.

You are responsible for providing accurate shipping information.

Fourluck is not responsible for delivery failures, delays, lost packages, or additional shipping costs caused by incorrect or incomplete address information provided by you.

Risk of loss or damage transfers to you once the Product has been delivered to the shipping address provided or confirmed by delivery records.

5. Returns, Refunds & Warranty Policy

This section is designed to comply with applicable U.S. consumer protection laws and regulations.

5.1 Return Policy

  • Carrier performance
  • Shipping destination
  • Weather conditions
  • Holidays
  • Events beyond our reasonable control

You may request a return within 30 days after receiving your order.

To qualify for a return, products must:
  • Be unused
  • Be unwashed
  • Be undamaged
  • Remain in original condition
  • Include original packaging and accessories

The following items are not eligible for return:
  • Custom-made products
  • Clearance or final-sale items
  • Products damaged through misuse, improper cleaning, accidents, or intentional damage

5.2 Damaged, Defective, or Incorrect Products

If you receive a defective, damaged, incorrect, or incomplete order, please contact our customer service team within 48 hours of delivery and provide supporting photos or videos.

After review, we may provide:
  • Replacement products
  • Full refund
  • Partial refund or compensation

Return shipping costs caused by manufacturing defects or fulfillment errors will be covered by Fourluck.

5.3 Customer-Initiated Returns

For returns requested due to personal reasons, including:
  • Change of mind
  • Incorrect size selection
  • Personal preference

Customers are responsible for return shipping costs.

Refunds will be issued after we receive and inspect the returned product.

Approved refunds will be returned to the original payment method within a reasonable processing period.

5.4 Warranty Coverage

Fourluck provides warranty coverage for manufacturing defects in our outdoor cushions.

The warranty does not cover:
  • Normal wear and tear
  • Natural aging
  • Accidental damage
  • Improper use
  • Unauthorized modifications
  • Damage caused by extreme weather
  • Damage caused by improper cleaning or maintenance

6. Intellectual Property Rights

All intellectual property rights associated with this Site belong exclusively to Fourluck, including but not limited to:
  • Trademarks
  • Logos
  • Brand names
  • Product designs
  • Website content
  • Images
  • Videos
  • Graphics
  • Website code
  • Page layouts

All rights are reserved.

You may not copy, reproduce, modify, distribute, publish, sell, commercially exploit, or authorize any third party to use Fourluck intellectual property without our prior written permission.

Unauthorized use, reproduction, plagiarism, or commercial exploitation may violate applicable U.S. intellectual property laws and may result in legal action.

7. Website Usage Rules & Prohibited Activities

By using this Site, you agree not to:
  • Violate applicable U.S. federal, state, or local laws
  • Use bots, crawlers, scrapers, or automated tools to collect website data without permission
  • Interfere with website operation or security
  • Submit fraudulent orders or payment information
  • Post unlawful, abusive, defamatory, threatening, or harmful content
  • Impersonate another person or entity
  • Infringe upon the rights of Fourluck or third parties

If you violate these rules, Fourluck reserves the right to:
  • Cancel orders
  • Restrict or terminate access
  • Suspend accounts
  • Pursue legal remedies when necessary

8. Limitation of Liability

To the maximum extent permitted by applicable U.S. law, Fourluck shall not be responsible for indirect, incidental, consequential, special, or punitive damages arising from:
  • Your use of this Site
  • Your purchase or use of Products
  • Loss of profits
  • Loss of business opportunities
  • Loss of data

Fourluck does not guarantee that the Site will always be uninterrupted, error-free, secure, or free from unauthorized access.

We are not responsible for interruptions caused by:
  • Network failures
  • System maintenance
  • Third-party service issues
  • Natural disasters
  • Government actions
  • Other events beyond our reasonable control

Outdoor cushions are consumer products intended for normal residential use. Fourluck is not responsible for injuries or property damage caused by improper use, excessive use, or failure to follow product care instructions.

9. Governing Law & Dispute Resolution

These Terms and all transactions between you and Fourluck shall be governed by applicable laws of the United States and relevant state laws.

Any dispute arising from these Terms or your purchase activities shall first be resolved through good-faith communication and negotiation.

If the dispute cannot be resolved through negotiation, it shall be submitted to a court of competent jurisdiction within the United States.

10. Changes to These Terms

Fourluck reserves the right to update, modify, or revise these Terms at any time due to business development, operational changes, or legal requirements.

Updated Terms will be posted on this Site and become effective immediately upon publication.

Your continued use of the Site or placement of new orders after updates are posted constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions, concerns, or requests regarding these Terms, your orders, or after-sales services, please contact Fourluck customer support through the contact information provided on our official website.

Fourluck Official Team