Shipping policy

This Shipping Policy is issued by OASIS TRADING INC, operating under the brand Fourluck.

Effective Date: July 8, 2026
Last Updated: August 19, 2026
Operated by: OASIS TRADING INC
Applicable Region: United States Only
Applicable Products: Fourluck Outdoor Cushions & Matching Accessories

1. Shipping Territory

Fourluck ships orders only to valid delivery addresses within the United States, including all 50 U.S. states, Washington D.C., and official U.S. territories.

We currently provide shipping services to:

  • The contiguous United States (48 states + Washington D.C.)
  • Alaska
  • Hawaii
  • Puerto Rico
  • Other official U.S. territories where delivery services are available

We do not provide international shipping, overseas delivery, or shipments to addresses outside the United States.

2. Order Processing Time

After your order is successfully submitted and payment has been verified, Fourluck will process, pack, and prepare your order for shipment.

Orders are typically processed and shipped within 1–2 business days after the order is placed.

Business days are Monday through Friday, excluding U.S. federal holidays.

Our standard order cutoff time is 2:00 PM Pacific Time (PT). Orders placed after the cutoff time may begin processing on the next business day.

Orders placed on weekends or U.S. federal holidays will begin processing on the next available business day.

Estimated delivery times begin once the order has been processed and handed over to the shipping carrier.

3. Estimated Delivery Time

Delivery time begins after your order has been processed and handed over to the shipping carrier.

Standard Shipping
Contiguous United States (48 States + Washington D.C.)

Estimated transit time:

3–5 business days

Shipping carriers may include FedEx, UPS, or other reliable ground shipping providers.

Alaska & Hawaii

Estimated transit time:

7–14 business days

Additional shipping fees apply due to extended transportation distances.

Puerto Rico & U.S. Territories

Estimated transit time:

10–20 business days

Additional shipping fees apply due to special transportation requirements.

Transit days are generally calculated using Monday through Friday, excluding applicable holidays.

Estimated delivery times may vary due to:

  • Carrier workload
  • Weather conditions
  • Remote delivery locations
  • Natural disasters
  • Holidays
  • Transportation interruptions
  • Other circumstances beyond Fourluck's reasonable control

Because order processing requires approximately 1–2 business days, the estimated total delivery time from order placement may generally be:

  • Contiguous United States: approximately 4–7 business days
  • Alaska & Hawaii: approximately 8–16 business days
  • Puerto Rico & U.S. Territories: approximately 11–22 business days

These are estimates only. Fourluck aims to ship orders within the stated processing period but cannot guarantee an exact delivery date.

4. Shipping Fees & Free Shipping Policy
Free Standard Shipping

Orders with a subtotal of $199 or more qualify for complimentary standard shipping within eligible contiguous U.S. areas.

Standard Shipping Fee

For eligible contiguous U.S. orders under $99:

A standard shipping fee of $8.00 will be applied and displayed during checkout.

Alaska & Hawaii Shipping

Orders shipped to Alaska and Hawaii are subject to a shipping fee of $80.00.

Puerto Rico & U.S. Territories Shipping

Orders shipped to Puerto Rico and other eligible U.S. territories are subject to a shipping fee of $120.00.

Additional charges may apply for certain remote locations or special delivery requirements. Any applicable charges will be displayed before checkout is completed.

5. Delivery Responsibility

Customers are responsible for providing accurate and complete shipping information, including:

  • Recipient name
  • Complete street address
  • City
  • State
  • ZIP code
  • Valid phone number

Fourluck is not responsible for delivery failures, returned packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Once the carrier confirms a package as Delivered, customers are responsible for monitoring and securing the delivered package.

If a package appears to be lost, stolen, or damaged, please contact Fourluck Customer Support as soon as possible.

For packages lost or damaged during transit, please contact us within 7 calendar days after the expected delivery date has passed or after delivery is shown in the tracking information, as applicable.

Please provide:

  • Order number
  • Description of the issue
  • Relevant photos of the package and product, when available

Fourluck will assist with the applicable carrier investigation and determine an appropriate resolution, which may include replacement or refund when applicable.

6. Shipping Address Changes

Before your order has been handed over to the shipping carrier, you may request a shipping address change by contacting:

support@fourluckpatio.com

We recommend contacting us as soon as possible because orders may enter fulfillment shortly after they are placed.

After an order has been handed over to the shipping carrier, address changes or shipment interception may not be available.

If the carrier permits an address modification or interception and charges an additional service fee, the customer may be responsible for that fee.

7. Returned Packages

Packages returned to Fourluck due to:

  • Incorrect address information
  • Customer refusal of delivery
  • Failed delivery attempts
  • Customer failure to collect the package

will be handled as follows:

If the customer requests reshipment:

The customer is responsible for the additional outbound shipping cost.

If the customer requests a refund:

The original shipping cost will not be refunded.

8. Force Majeure

OASIS TRADING INC (Brand: Fourluck) is not responsible for shipping delays, delivery interruptions, package damage, or lost shipments caused by circumstances beyond reasonable control, including but not limited to:

  • Severe weather
  • Natural disasters
  • Carrier system failures
  • Government restrictions
  • Transportation interruptions
  • Other force majeure events

9. Tracking & Customer Support

Once your order has shipped, Fourluck will send a confirmation email containing your tracking number.

Customers can use the tracking link to monitor shipment progress.

For questions regarding shipping, delivery status, or tracking information, please contact:

Fourluck Customer Support

Company: OASIS TRADING INC
Brand: Fourluck
Phone: +1 (347)242-4583
Email: support@fourluckpatio.com

Mailing Address:
1301 6TH AVE, SEATTLE, WA 98101
United States